We'd rather you call.
Most questions about mobility equipment are faster to answer out loud than by email — what the rider needs, whether it fits in the car, which model actually suits the house. Call and describe the situation.
Phone: (888) 815-6332 Hours: 8 AM – 8 PM ET, 7 days a week Email: support@truemobilitydirect.com
We answer every email within one business day, and usually much faster.
Mailing address TrueMobility Direct 30 N Gould St #49264 Sheridan, WY 82801
Please note: this is our business mailing address, not a warehouse or showroom. We ship factory-direct from our manufacturers, and returns go to the manufacturer's facility — the correct address comes with your Return Authorization.
